Connecticut attorney general fines Eversource $1.8 million over accusations utility deceptively marketed natural gas connections

Eversource will pay $1.6 million to Operation Fuel, which helps low-income ratepayers, and $200,000 to the attorney general’s office for consumer education and enforcement, Tong said. The state Public Utilities Regulatory Authority in December fined Eversource $1.8 million for failing to disclose whether marketing materials for gas connections were paid for by shareholders, ratepayers or both, in violation of Connecticut law. Tong opened an investigation following a report in August 2021 by columnist Kevin Rennie of The Hartford Courant about notices from Eversource claiming homeowners in South Windsor would be unable to connect to natural gas when their road was resurfaced due to a “paving moratorium.” PURA calculated the fine as $500 for each of the 3,594 people who received marketing materials that did not include required advertising disclosures.

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