The state Department of Labor (DOL) late Friday said its new consumer contact center, which is slated to debut in mid-July, will add 60 additional customer service representatives using email, phone and text to assist residents filing for unemployment. The additional staff will be added to the 100 or so agency workers already supporting communications for various state and federal programs backed by $4 million in federal funding. Since March 13, DOL says it’s also disbursed $75 million in pandemic unemployment assistance and $38 million in pandemic emergency unemployment compensation for individuals who have exhausted regular unemployment insurance benefits.
https://www.hartfordbusiness.com/article/dol-expanding-new-contact-center-for-jobless-residents?utm_source=Newsletter&utm_medium=email&utm_content=New+Britain+Apartment+Conversion+%7C+Reviewing+Relevant+Coursework&utm_campaign=HBJ+Today+062220